Contact Customer Service - Backless Lingerie Help & Returns
We're here to Help
Backless Lingerie's customer service team is available from 9 to 5 EST, Monday to Friday. Feel free to contact us if you don't find the information you are looking for in our customer service area.
Read our FAQ to find out more about Backless Lingerie.
Return and Refund Policy
We want all our customers to be satisfied. However, we only accept returns under specific circumstances. Due to the hygiene issues involved with returning an undergarment, we will only grant a refund if:
- The product has a flaw or fault that was not evident when you made your purchase
- The product is not as it was described on this website
Pricing & Taxes
All prices on BacklessLingerie.com are in U.S. dollars. We accept all major credit cards, PayPal and personal checks.
Customers living outside Australia
Customers living outside Australia are responsible for paying all applicable tariffs and taxes.
Privacy
From
time to time we need
to collect personal
data off you (eg
address and email)
in order to fulfil
orders. We take our
privacy obligations
seriously, and will
never provide your
personal details to
others organisations
except where needed
to complete the
transaction (ie our
credit card
merchants).
Security
Your
credit card payment
is encrypted using
128 bit SSL, which
is the industry
standard for
enhanced security
during internet
credit card
payments. We do not
personally store
your credit card
details - you are
transferred to a
reputable gateway
provider during the
payment stage of
your transaction.
Our
gateway providers
(PAYPAL and
VERISIGN) are world
leaders in provision
of secure internet
credit card
transactions.
How to Reach Customer Service
Fill out our contact form.
Send us mail:
The Backless Brief Co Pty Ltd
PO Box 295
Ashgrove
Queensland
Australia 4060
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